“Over the last 3 years, I have had the pleasure of completing many projects with the assistance of our third party administrator – IAP. In doing so, there has been a daily exchange of project information and updates not only with the Project Manager, but with the assigned Project Coordinator as well. . .
[Our Project Coordinator] has always been extremely responsive in supplying critical project information when needed. Whether it be a question on contacts, forms, scopes or budget – she has always been willing to find the answers for me, even if it fell outside her role as a coordinator. Her follow up and attention to detail coupled with the ability to turn requests around in such a timely manner has always impressed.”

Mary Lynn Happ, Construction Project Manager
Ohio Department of Rehabilitation & Correction

“I have been impressed with [my Project Coordinator’s] level of professionalism, courtesy and dedicated customer service. She has consistently delivered timely and accurate information, researched situations and provided valuable insight that allows projects to move forward to completion.”

Robert Cumbow, CPM
Ohio Department of Natural Resources

“We started 2 somewhat similar road projects at about the same time and the IAP project was completed more than a month before the other.”

Walter J. Celley, Township Administrator

Perrysburg Township

“This project required cooperation between the Cambridge building owner; the Ohio Bureau of Workers’ Compensation; the Ohio Department of Jobs and Family Services; and both the department of real estate and design within the Ohio Department of Administrative Services.
As such, that meant there were no fewer than three different funding sources, and that likely equated to three times the administrative work normally associated with a project of this size. In addition to navigating the multiple funding sources, [our project manager] had to manage the usual design professional/general contractor agreements, which always requires attention to detail. My compliments and thanks for balancing multiple stakeholders in the context of a short construction schedule.”

Leslie Pomeroy, Director of Families

Ohio Bureau of Workers' Compensation

“Additional work needed to be done on the roof membrane that was installed by the contractor. The issue was resolved in a timely manner and at no additional cost to the Village. Therefore, we were satisfied with the final product and appreciate [IAP’s] work on our behalf.”

Steve DeBolt, Village Administrator
Village of Hebron

“[Our Project Manager] has coordinated most of the projects that have been involved with. She has proven to be extremely reliable and a pleasure to work with. Her responsiveness and timeliness keep projects on time. Her diligence and attention to detail are excellent. But most of all, I appreciate her kind demeanor.”

Korey J. Brown, District I Manager
Ohio Department of Natural Resources



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  • City of Lorain

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